All items sold by A Long Stitch are handmade or small-batch produced, often using natural materials and laser engraving techniques. Due to the nature of handmade goods, slight variations in color, texture, engraving depth, or placement may occur. These variations are part of what makes each piece unique and are not considered defects.

Product Use

Items sold by A Long Stitch are intended for their stated purpose only. We are not responsible for damage or injury resulting from misuse, improper care, modification, or use outside of intended applications.

Laser-engraved items may show natural variations depending on material type and grain. Over time, normal wear may occur with regular use.

Personalization

Personalized and custom items are created based on the information provided by the customer at the time of purchase. Please review all names, dates, and text carefully before submitting your order. A Long Stitch is not responsible for errors resulting from incorrect information provided by the customer.

Due to their custom nature, personalized items may not be eligible for returns or exchanges unless they arrive damaged or defective.

Color & Display Differences

Colors and finishes may appear slightly different depending on screen settings, lighting conditions, and individual devices. While every effort is made to accurately represent products, exact color matches cannot be guaranteed.

Third-Party Platforms

Products may be sold through third-party platforms such as Etsy. A Long Stitch is not responsible for the policies, services, or practices of third-party websites. Please refer to those platforms directly for information regarding payments, accounts, and platform-specific policies.

Legal

Nothing on this website or in product descriptions should be considered professional, legal, or safety advice. Customers are responsible for determining whether a product is suitable for their intended use.