Who We Are

A Long Stitch is an independent studio creating handmade and laser-engraved goods.
This shop is operated by Alison.

Our website address is: https://alongstitch.com
Our products are also sold through Etsy.

Information We Collect

When you place an order through Etsy or interact with our website, we may collect personal information necessary to fulfill your order and provide customer support. This may include:

• Your name

• Email address

• Shipping address

• Details about the products you order

We collect this information solely for the purpose of fulfilling orders, communicating with you, and complying with legal requirements.

Payments

Payments for orders placed through Etsy are processed directly by Etsy. We do not receive or store your full payment information, such as credit card numbers or bank details.

Please refer to Etsy’s Privacy Policy for more information on how they handle payment data:
https://www.etsy.com/legal/privacy/

How We Use Your Information

We use your personal information to:

• Process and ship your order

• Communicate with you about your purchase

• Provide customer support

• Comply with tax, legal, and regulatory obligations

We do not use your information for marketing unless you have explicitly opted in.

Sharing Your Information

We only share your personal information when necessary to operate our business, such as:

• Shipping providers (to deliver your order)

• Etsy, as our sales platform

• Legal or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your order

• Provide customer service

• Meet legal, tax, or accounting requirements

Order records are typically kept for a minimum period required by law.

Comments and Website Interactions

If you leave comments on our website, we collect the data shown in the comments form, along with your IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address may be shared with the Gravatar service to determine if you use it. The Gravatar privacy policy is available here:
https://automattic.com/privacy/

Cookies

Our website uses cookies to improve your experience.

• Comment cookies may store your name and email for convenience

• Login cookies store session and display preferences

• These cookies do not contain sensitive personal information

You can disable cookies in your browser settings if you prefer.

Embedded Content

Some pages may include embedded content (such as videos or images). Embedded content from other websites behaves as if you visited those websites directly and may collect data or use cookies according to their own privacy policies.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections to your data

• Request deletion of your data, subject to legal requirements

To exercise these rights, please contact us through our website or via Etsy messaging.

Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services.
Order-related data is processed through Etsy and trusted service providers necessary to run the shop.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in business practices or legal requirements. The most current version will always be posted here.

Contact

If you have any questions about this Privacy Policy or how your information is used, please contact us through Etsy or via our website’s contact page.